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Mobile Network not available message on starting (No Carrier Coverage).
Click Here for Procedure
Click Here to download pdf and to print
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"The mobile data network is not available" message on starting (Expired
Subscription).
Click Here for Procedure
Click Here to download pdf and to print
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"We Cannot Recognise you" message on Handset Browser (APN Settings Issue).
Click Here for Procedure
Click Here to download pdf and to print
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Samsung I560 users cannot use Vodafone Compass.
Click Here for Procedure
Click Here to download pdf and to print
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No response when clicking on Vodafone Compass icon.
Click Here for Procedure
Click Here to download pdf and to print
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Blackberry device pops up a message
net.rim.device.api.io.FileIOExeption: File system error
on clicking any menu choice in Vodafone Compass.
Click Here for Solution (1)
Click Here to download pdf and to print
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Blackberry device pops up a message
Unable to create route
on clicking on any routing menu choice in Vodafone Compass
Click Here for Solution (2)
Click Here to download pdf and to print
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Blackberry device pops up a message
net.rim.device.api.iofile.FileOException File system error
on clicking on Vodafone Compass
Click Here for Solution (3)
Click Here to download pdf and to print
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Cannot download the User Guide PDF from the website
http://www.yappmobile.com.au/index.php?page=userGuide
Click Here for Solution
Click Here to download pdf and to print
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Add Street name voice prompts to Vodafone Compass
Click Here for Procedure
Click Here to download pdf and to print
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Retrieve Vodafone Compass voice files that are accidentally deleted
Click Here for Procedure
Click Here to download pdf and to print
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How do I pair my handset with the T805 GPS Receiver?
Click Here for Procedure
Click Here to download pdf and to print
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How to Log a support incident on Vodafone Compass:
Click Here for Procedure
Click Here to download pdf and to print
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How to Log a support incident on Vodafone Compass with Vodafone:
Click Here for Procedure (4)
Solutions
Blackberry device pops up a message
net.rim.device.api.io.FileIOExeption: File system error
on clicking any menu choice in Vodafone Compass
This happens only when the Blackberry device is hooked to a PC with a USB cable while operating the application.
Solution:
Unhook the USB cable from the Blackberry device while operating the application.-
Blackberry device pops up a message
Unable to create route
on clicking on any routing menu choice in Vodafone Compass
This happens only when the Blackberry device is having difficulty in backend communication with the application servers.
Solution:
Try the same request again and if it persists, log a support incident. -
Blackberry device pops up a message
net.rim.device.api.iofile.FileOException File system error on clicking on Vodafone Compass
This happens only when the Blackberry device does not have a SD Card.
Solution:
Try the same request again and if it persists, log a support incident. -
How to Log a support incident on Vodafone Compass with Vodafone:
24x7 Telephone:- 1300 650 410 (Australia),
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0800 800 021 (New Zealand)
